DocsPayments & EscrowEscrow System

Escrow System

Milestone-based escrow accounts that protect both talent and clients. Funds are locked until deliverables are approved.

Escrow Lifecycle

Every escrow account follows a strict state machine to ensure funds are handled correctly:

Escrow State Machine

CREATED → FUNDED → LOCKED → RELEASABLE → RELEASED
                                    ↓
                                DISPUTED → RESOLVED
                                    ↓
                              PARTIAL_RELEASE

State	What Happens	Who Can Act
Created	Escrow account created, linked to booking/contract	System (automatic)
Funded	Client deposits full payment into escrow	Client
Locked	Funds locked — work in progress	System (automatic)
Releasable	Deliverables submitted and approved	Agency approves
Released	Funds distributed per commission split	System (automatic)
Disputed	One party raises a dispute	Client or Talent
Resolved	Platform mediator makes a decision	Platform Admin

Automatic Commission Split

When escrow is released, funds are automatically split according to the booking's commission rules:

Talent Share — The talent's earnings after commission (e.g., 70% of booking value)

Agency Commission — The agency's cut (e.g., 20% of booking value)

Platform Fee — TalentOS platform fee (e.g., 5% of booking value)

Tax Withholding — Automatic GST/TDS calculation and deduction based on Indian tax rules

Transparency

All parties can see the exact split before the booking is confirmed. No hidden fees or surprise deductions.

Wallets Payouts